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Using Insurance for Therapy

How you pay for therapy is a practical question with some genuinely personal dimensions. Insurance can make care more affordable, but it also comes with trade-offs worth understanding before you begin. This page offers a general overview to help you make an informed choice; your own plan's details will always be the final word.

How Managed Care Works

Insurance companies increasingly use managed care to keep down the cost of mental-health coverage. Typically, the plan pays for part or all of a set of pre-authorized sessions with therapists who hold a contract with the managed-care company. In practice, that means your choice of therapist may be limited to the plan's preferred, in-network providers. A "utilization review" team often monitors the progress of the sessions and keeps the therapy oriented toward problem-solving and symptom reduction. The number of covered visits is generally limited — commonly somewhere in the range of a handful to a couple of dozen sessions — and coverage may be focused on crisis intervention or brief, symptom-focused treatment.

Short-Term and Longer-Term Therapy

Short-term therapy may be entirely adequate for moving through a temporary crisis or addressing a specific, well-defined problem. At the same time, many people know they need longer-term, deeper work to address life-long emotional pain, childhood experiences, or habitual patterns in their relationships. There is no single right answer — only the kind of therapy best suited to your needs, whether that is focused problem-solving or a more in-depth approach.

Confidentiality and Your Options

Because utilization review involves sharing some information about the content of your therapy with the insurer, some people are uncomfortable with the associated loss of privacy. If confidentiality is a priority for you, there are options. You may choose to see a therapist who is not on your managed-care provider list. You may decide to ensure that your therapy stays private, addressing issues as you and your therapist see fit, for as many sessions as you need. And you may prefer to continue therapy longer than your insurance will cover, or to pay out of pocket. Some plans even allow you to choose an out-of-network provider with somewhat less reimbursement in exchange for more privacy and longer treatment.

To understand the protections that apply to your mental-health information, the U.S. Substance Abuse and Mental Health Services Administration is a useful resource.

Talking Through Your Choices

We are glad to talk with you about the advantages and disadvantages of using your insurance, and to help you weigh your options. You can also read about other ways to pay on our financial arrangements page. When you are ready to find a therapist, get in touch through our contact form.